Overview & FAQ

Frequently Asked Questions

All our frequently asked questions are published below, please feel free to view them.

Do I have to pay upfront?

We allow flexible payment structures for all students. Outstanding fee summaries are sent at the start of each term and we ask half to be paid by mid term and the remainder to be paid by the end of term.

How much notice do I need to provide for unenrolments?

The notice period for unenrolments is minimum 1 week.

What happens if the student is unexpectedly unwell?

This depends on the lesson type booked. If the child was booked for a group class, they may do the lesson online via zoom or receive a recording link. For one on one lessons, we may reschedule or cancel the lesson (with no fees charged) if we have at least 1 business day notice. For further information, please refer to our cancellation policy.  

Do I have to pay extra for resources or homework?

All resources, homework and study material are provided for no additional fee.

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